Raja123 is fully committed to protecting the privacy and personal data of every Malaysian member. This document transparently explains how we collect, use, and safeguard your information.
Raja123's Privacy Commitment
Six layers of data protection Raja123 provides every Malaysian member — not just promises, but real practice.
All data transmitted between your device and Raja123's servers is protected by 256-bit SSL encryption — the same standard used by Malaysia's leading banks. This means that even if your data traffic were intercepted, it would be unreadable to any third party.
All Raja123 member personal data is stored on servers protected by multi-layered firewalls, strict access controls, and encryption at rest. Only staff with specific authorisation can access member personal data.
Raja123 has never and will never sell, rent or transfer members' personal data to advertisers, data brokers or any third party for commercial purposes without your explicit consent. Your data belongs to you.
Every Raja123 member has the full right to access, correct, restrict the processing of, or request the deletion of their personal data. These requests can be submitted through the Raja123 support team and will be processed within 5 business days.
You can opt out of promotional emails, SMS, or marketing notifications from Raja123 at any time through your account settings or by contacting our support team. Your preference will take effect within 24 hours.
Raja123's Privacy Policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). This means that Raja123's processing of your personal data complies with the highest legal standards established in Malaysia.
This Privacy Policy explains how Raja123 collects, uses, stores, and protects the personal information of Malaysian members. We take your privacy seriously and are committed to ensuring your personal data remains secure, handled responsibly, and always under your full control as a Raja123 member.
This Privacy Policy ("Policy") applies to all individuals who access, register with or use the Raja123 platform on the raja123.best website and the Raja123 mobile application ("Platform"). By using the Raja123 Platform, you agree to the collection and use of your personal information as described in this Policy.
This policy covers all Raja123 services, including Malaysian Super League and EPL football Sports Betting, badminton betting, e-sports, Live Casino, slots, the VIP programme, and all other platform features. It also applies to visitors to the Raja123 website who have not yet registered as members.
This Raja123 Privacy Policy is written in Bahasa Melayu as the primary language for the convenience of Malaysian members. In the event of any inconsistency in translations to other languages, the Bahasa Melayu version shall prevail.
Raja123 collects personal data from Malaysian members for the purposes set out in this Policy. The following are the categories of data we collect:
| Data Category | Examples of Information | Mandatory / Optional |
|---|---|---|
| Identity Data | Full name, MyKad number, date of birth, gender | Mandatory |
| Contact Data | Malaysian phone number, email address, residential address | Mandatory |
| Financial Data | Payment methods (Touch 'n Go, DuitNow, GrabPay, FPX), MYR transaction records | Mandatory |
| Account Data | Username, password (encrypted), login history | Mandatory |
| Platform Activity Data | Betting history, casino game records, sports preferences | Automatic |
| Technical Data | IP address, device type, operating system, web browser, cookie data | Automatic |
| Communication Data | Records of conversations with the Raja123 support team, complaints, feedback | Situation |
Raja123 does not collect sensitive data such as health information, religion or sexual orientation, except in situations genuinely required for responsible gaming purposes (for example, betting risk assessments at the member's own request). In such cases, your explicit consent will be sought beforehand.
Raja123 collects personal data from members through the following means:
Raja123 does not purchase or acquire personal data from third-party data brokers for the purpose of building new member profiles. All data we hold is obtained directly from your interactions with the Raja123 platform.
Raja123 uses members' personal data only for legitimate purposes as set out below. We do not process your personal data beyond the scope of the purposes that have been disclosed to you:
Raja123 processes your personal data on the following bases: (1) contract performance — to provide the services you have signed up for; (2) legal obligation — to comply with Malaysian law; (3) legitimate interests — for platform security and fraud prevention; and (4) your consent — for optional marketing communications.
Raja123 does not sell, rent, or trade members' personal data to third parties for their own commercial purposes. However, there are limited situations where Raja123 needs to share data with certain parties in order to keep the platform running securely and lawfully:
In all of the sharing scenarios described above, Raja123 only shares data that is strictly necessary for the stated purpose. We do not share excessive information, and all parties receiving data are bound by equivalent data protection obligations.
Raja123 implements a range of technical and organisational measures to protect members' personal data from unauthorised access, alteration, disclosure, or destruction:
While Raja123 takes all reasonable measures to protect your data, your own actions play an equally important role. Make sure your Raja123 account password is strong and unique, enable 2FA, never share your login credentials, and always log out from shared devices. Contact Raja123's support team immediately if you suspect any unauthorised activity on your account.
Raja123 retains members' personal data only for as long as necessary to fulfil the purpose for which it was collected, or to meet applicable legal requirements. The following is a general guide to Raja123's data retention periods:
Once the retention period has expired and there is no continuing legal or legitimate requirement, Raja123 will securely delete or anonymise the data using industry-recognised methods.
Raja123 uses cookies and similar tracking technologies to enhance your experience on the platform. The following are the types of cookies we use:
You can manage cookies through your web browser settings. Disabling certain cookies may affect the functionality of the Raja123 platform. Raja123 does not use third-party cookies for targeted advertising or cross-site tracking.
As a Raja123 member who is a Malaysian citizen or resident, you have the following rights regarding your personal data processed by Raja123, in accordance with Malaysia's Personal Data Protection Act 2010:
Raja123's services are exclusively for individuals aged 21 and above. Raja123 does not knowingly collect personal data from individuals under the age of 21. Raja123's age verification system is designed to identify and reject registrations from underage individuals.
If Raja123 discovers that we have inadvertently collected personal data from individuals under 21 years of age, we will take immediate steps to delete that data and close the account in question. Parents or guardians who believe their child may have registered a Raja123 account are urged to contact us immediately at support@raja123.best.
If you know or suspect that someone under 21 years of age is using the Raja123 platform, please contact our support team immediately at support@raja123.best with the subject line "Underage Account Report". We will investigate and take action within 24 hours.
Raja123 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new services, or updated legal requirements. The effective date of the current version is stated at the top of this document.
For significant amendments that affect how we process your personal data, Raja123 will provide at least 14 days' notice before the effective date — via email to the address registered on your account and/or through in-app notifications on Raja123. Your continued use of the Raja123 platform after the effective date will be considered acceptance of the updated policy.
For any enquiries, requests, or complaints relating to Raja123's Privacy Policy or the processing of your personal data, please contact us through the following channels:
When you register a Raja123 account and start playing — whether you're betting on this weekend's Liga Super Malaysia match, tracking badminton odds at the BWF World Tour, or trying your luck at a Live Casino Baccarat table — you're entrusting us with some of your personal information. Raja123 does not take that trust lightly. This Privacy Policy is more than a legal compliance document — it is our commitment to every Malaysian member about how we handle the information you provide.
One of the most common questions from Malaysian members is — what data does Raja123 actually store about me? The answer is straightforward: we store what is necessary to keep your account functioning securely, ensure your transactions are processed correctly, and operate our platform in compliance with Malaysian law. This includes basic identity information collected at registration, records of your transactions in MYR via your chosen payment methods such as Touch 'n Go eWallet, DuitNow, or FPX bank transfers, and records of your betting activity on the platform. All of this is stored in an environment protected by the same 256-bit SSL encryption used by Malaysia's major banks.
A common concern among Malaysian players is whether their information will be sold to third parties. At Raja123, our answer is a firm no. We do not sell, rent, or trade member data to advertisers or data brokers. The only instances where we need to share data are to process your payments — for example, transaction data with Touch 'n Go or Maybank2u to allow funds to move in and out of your account securely — or when required by Malaysian law. In all such cases, we share only the minimum information necessary.
Raja123 takes your rights as a member over your personal data seriously. Under Malaysia's Personal Data Protection Act 2010, you have the right to know what data we hold about you, to request a correction if any information is inaccurate, and in certain circumstances to request the deletion of your personal data. To make any of these requests, simply contact the Raja123 support team by email at support@raja123.best and we will process your request within 5 business days.
One privacy matter that rarely gets discussed but is worth highlighting is password security. Raja123 stores your account password as a one-way hash that cannot be decrypted — meaning even Raja123 staff cannot view your password. This also means that if you forget your password, we cannot retrieve your old one; you will need to reset it. For an added layer of security, we encourage all members to enable two-factor authentication (2FA) in your Raja123 account settings. With 2FA active, even if someone obtains your password, they cannot access your account without also having access to your phone or email.
Raja123 is also committed to responsible gambling, and this extends to data privacy as well. Our system monitors betting patterns to identify signs of problem gambling — not to surveil members, but to allow us to offer help and responsible gambling resources to those who may need it. This information is not shared with any third party and is used solely to protect the well-being of Raja123 members. If you have any concerns about how your data is used at Raja123, our support team is happy to provide a full explanation in Bahasa Melayu.
As a Raja123 member in Malaysia, you have full rights over your personal data. The following are the rights guaranteed by Raja123.
You have the right to request a copy of all personal data Raja123 holds about you. Requests are processed within 5 business days at no charge.
If any personal data held about you in Raja123's systems is inaccurate or out of date, you have the right to request an immediate correction.
In certain circumstances, you may request that Raja123 delete your personal data, subject to applicable data retention legal requirements.
You may request that Raja123 restrict how we process your data in certain situations while your request is under review.
You have the right to receive your personal data in a machine-readable format and to transfer it to another provider where applicable.
You may object to the processing of your data for direct marketing purposes at any time, and Raja123 must comply with this request.
To submit any data rights request, please contact: support@raja123.best
Have questions about your personal data? Our team is ready to assist in Bahasa Melayu across multiple channels.
For requests to access, correct, or delete your personal data from Raja123's systems.
support@raja123.bestBahasa Malaysia support for general privacy enquiries and immediate account assistance on the Raja123 platform.
Live Chat AccessAcknowledgement within 24 hours, with full resolution within 5 business days for all privacy-related requests.
Monday – Sunday, 24/7Raja123 is committed to protecting the personal data of all Malaysian members in accordance with the Personal Data Protection Act 2010. We use 256-bit SSL encryption, never sell data to third parties, and give you full control over your information. For any privacy enquiries, contact support@raja123.best.
Your betting activity data on Raja123 is used in part to look out for your wellbeing — not to monitor you, but to help.
Raja123 automatically monitors betting patterns to identify signs of problem gambling. This information is used solely to offer assistance to members who may need it.
Any information related to responsible gaming requests — account limits, self-exclusion — is handled with the strictest confidentiality and is not shared with any external party.
Betting limits, session time reminders, and self-exclusion options can all be managed by you directly within your Raja123 account settings — no staff involvement required.
Raja123 uses activity data to identify members who may benefit from responsible gambling support — and proactively offers assistance in a way that respects their privacy.
Answers to the most frequently asked questions by Malaysian members about how Raja123 manages their personal data.